All items can be picked up in the studio or shipped anywhere in the world. All orders shipped within 48 hours (unless placed over a weekend or holiday in which case orders ship on the next business day). ALL SALES FINAL UNLESS DEFECTIVE. Please contact us first before returning an item so that we may approve the return and give you proper instructions. We will make our best effort to replace the item first, and will refund payment (minus shipping and handling) costs if we are unable to replace the item. Attention RES: Please contact us for your discount code prior to placing your order!!